Like any eco-system that is adjusting to change, we are living in the yin and yang of the need for change against the comfort of status-quo
Welcome to ValiantCEO Magazine’s exclusive interview with Sarva Srinivasan, the Founder and CEO of EZOPS. In this insightful conversation, we dive into the world of fintech and uncover Sarva Srinivasan’s remarkable journey as a serial entrepreneur and fintech ideator.
With over two decades of experience in leveraging emerging technologies to solve complex problems for financial enterprises globally, Sarva Srinivasan has positioned EZOPS as a trusted name in the fintech space. EZOPS offers cutting-edge technology solutions that enhance efficiency, reduce costs, and mitigate risks for some of the world’s largest financial institutions.
In this interview, Sarva Srinivasan shares his passion for innovation, the power of data control, and the transformative potential of machine learning and intelligent process automation. We explore his strategies for success, his thoughts on employee satisfaction in the workplace, and his insights into the ongoing shift in the business landscape.
Join us as we gain valuable insights from Sarva Srinivasan and uncover the future of fintech innovation with EZOPS.
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Table of Contents
We are thrilled to have you join us today, welcome to ValiantCEO Magazine’s exclusive interview! Let’s start off with a little introduction. Tell our readers a bit about yourself and your company.
Sarva Srinivasan: I’m Sarva Srinivasan, the Founder and CEO of EZOPS, a serial entrepreneur and fintech ideator, with over two decades of experience leveraging emerging technologies to solve complex problems for financial enterprises globally.
My passion for innovation and deep understanding of technology and the financial industry have driven me to spearhead groundbreaking solutions. Under my leadership, EZOPS has become a trusted name in the fintech space, offering cutting-edge technology solutions that enhances efficiency, reduces costs, and mitigates risks.
By harnessing the power of Machine Learning and Intelligent Process Automation, EZOPS manages all aspects of data control, including Reconstruction, Reconciliation, Research, Remediation, and Reporting, for some of the world’s largest financial institutions. Headquartered in New York, EZOPS operates globally with offices in the U.S., Europe, and Asia.
Our goal is to improve data quality and integrity, liberating teams from repetitive tasks and bad data to focus on value-added work that enhances customer service and drives revenue growth.
In the past year, what is the greatest business achievement you’d like to celebrate with your team? Please share the details of that success.
Sarva Srinivasan: I’m proud of our team for the accelerated development and launch of our business solutions focused on migration, asset management and fund services by leveraging a full-service SaaS framework.
Our no-code, self-service Data Control and Reconciliation platform has been a game-changer in supporting end-to-end management of data quality throughout its lifecycle.
Based on customer feedback, we incorporated several valuable features into our product – EZOPS ARO, resulting in enhanced capabilities that support Front Office Data Control, Middle Office, Transfer Agency, and Investor Services businesses.
Our Success is a testament to EZOPS’ dedication to innovation, collaboration with our clients and ability to develop cutting-edge solutions.
What advice do you wish you had received when you started your business journey and what do you intend on improving in the next quarter?
Sarva Srinivasan: When we started EZOPS, the founding team, with over 100 person-years of experience at startups, early-stage companies and banks, had a general blueprint of what it takes to be successful.
But as with any well-laid plan, there are variables and unknowns that cannot always be accounted for. If there was one advice that I could have benefitted from early on in our journey, it is “Try Hard & Fail Fast”.
For every entrepreneur, ideas are like the air one breathes. When embarking on an idea oftentimes it is difficult to give it up, However, having a couple of well thought out options in one’s back pocket and the willingness to drop and move on from unsuccessful ones are critical.
Our team is now 200+ strong. We continue to recruit and grow , even as our competition and the tech world in general has been doing just the opposite. One of my key focus areas is to ensure that we maximize the potential of our team while adopting a hybrid model, we want to fine tune our product and solve the critical needs of our clients with sharper internal and external engagement.
Online business keeps on surging higher than ever, B2B, B2C, online shopping, virtual meetings, remote work, Zoom medical consultations, what are your expectations for the year to come and how are you capitalizing on the tidal wave?
Sarva Srinivasan: The global pandemic has accelerated digitization needs of financial institutions as the trend shifts towards e-commerce, remote banking, cloud computing, mobile transactions and an unprecedented range of new financial instruments.
This shift has unleashed the complexity, velocity and volume of data generated and is now required to be processed by financial firms. Inevitably, it has also increased the complexity of regulatory compliance.
Clearly the goals of decreasing costs and operating risk while improving efficiencies, call for automated, timely, innovative, error-free and scalable software solutions that are agile, adaptable and intelligent.
While automating data integrity and management using technology has been a priority at large banks for some time, the pandemic-fueled trends is forcing the hands of regional banks and mid to large size asset managers to also address these needs in a cost-efficient manner.
EZOPS is uniquely positioned to address the needs of these firms by combining our deep domain knowledge and Artificial Intelligence (AI) driven solutions that are affordable, lightweight, easy to integrate and delivered via the cloud.
Business is all about overcoming obstacles and creating opportunities for growth. What do you see as THE real challenge right now?
Sarva Srinivasan: The macro picture has not been supportive for businesses over the past 15 months with increasing interest rates, threat of recession, banks failures and geo-political tensions. This combined with a workforce that is slowly, and sometimes reluctantly, returning to a hybrid working model is causing inordinate stress to the financial services eco-system.
Banks and financial institutions need to adopt automation and leverage Artificial Intelligence (AI) to improve their operational alpha. Like any eco-system that is adjusting to change, we are living in the yin and yang of the need for change against the comfort of status-quo.
The challenge for EZOPS lies in being agile, adaptable and responsive to the needs of customers while demonstrating to them that EZOPS can be that ideal partner in their process of change as they transform their operations to stay ahead of the game.
2020, 2021, and 2022 threw a lot of curve balls into businesses on a global scale. Based on the experience gleaned in the past years, how can businesses thrive in 2023? What lessons have you learned and what advice would you share?
Sarva Srinivasan: Even though 2020 to 2022 has been tough for the general market, the strength of our client relationships, the functional depth of our product and the dedication of our team has helped EZOPS navigate the tough macro-economic challenges.
EZOPS’ ARO helps to reduce costs and operational risk while improving efficiency, in a world of cost pressures and regulatory oversight. It has been the magic formula that has helped us grow our business rapidly. The new opportunities that have opened up due to recent trends has helped us make strategic investments in our product.
Our next steps will be to enhance the key differentiators of our product – AI and Automation, as we address more nuanced business opportunities in 2023.
What does “success” in 2023 mean to you? It could be on a personal or business level, please share your vision.
Sarva Srinivasan: Personally, success means, to work in partnership with our clients and help them harvest the direct impact of EZOPS’ innovative solutions in tangible ways, including reduced business friction and costs.
On the business side, success means, to be recognized as a leader in fintech for data transformation solutions.
Strategically, this will involve investing in our team, commit to innovation, enhance customer satisfaction and leverage cutting edge technologies such as Machine Learning and AI to enhance the data automation journey.
Jerome Knyszewski, VIP Contributor to ValiantCEO and the host of this interview would like to thank Sarva Srinivasan for taking the time to do this interview and share his knowledge and experience with our readers.
If you would like to get in touch with Sarva Srinivasan or his company, you can do it through his – Linkedin Page
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