There are many free CRM solutions that can help you greatly simplify your own business work and overall become a great way to save time by automating certain processes.
Some of the programs described above have already earned their popularity among users around the world, so you can trust them by 100% – the quality has been proven by hundreds of entrepreneurs. In turn, we will consider other software that is not as well known, however, its functionality is no worse than popular analogues.
Perhaps, among the programs described below, you will find something experimental for yourself: do not worry, because most of them are available at low, reasonable prices, or you can even download them for free. Try to analyze all your needs, and choose software based on your own specific requirements.
The most famous CRM solution that will help you easily interact with potential customers. You will be able to develop your own company much faster and create scalable processes. The features of this program include:
- Quick and easy integration with popular business applications
- Customization of CRM settings without the need to write code
- Multi-channel interaction with the client base in different ways: from e-mail to cell phone
- Email analytics to evaluate the effectiveness of advertising campaigns.
Of course, this is not the full range of available functions. The developers tried to make the interface as simple as possible, so that any user could understand it. The main advantage is that you can organize complex processes without the need to write any code: you will not need any programming skills to work in Zoho comfortably and perform all necessary tasks. You’ll also receive real-time notifications so that you’ll always be aware of the details of customer interactions with your company.
This solution is suitable for detailed information gathering. This program has the largest number of analytical tools: collection of information about sales, service, as well as exploring the possibilities of integration. According to the developers, SugarCRM is a customer relationship management system, so if you need constant monitoring and detailed reports on the quality of your services, you should take this solution into account. It can be available on a commercial basis: the version will be provided to you on a subscription basis, or in open-source format: the system will be installed on the customer’s server. In addition to high-quality analytics, you also get all the standard CRM functionalities, such as creation of advertising campaigns and sales automation. In addition, the list of options include:
- Marketing Automation;
- Integration with email services.
The system is also optimized for mobile use, so you can download the app and access the necessary functions at any time.
he most popular CRM system used for management control and transaction management is located in Alexandria, USA. The product helps to increase sales and establish communication with customers: the main advantage is the setting up of automatic text messages, which also affects the feedback from the customer base and increases the level of customer engagement. The program includes many tools for end-to-end analytics and business performance evaluation. Among the features you can find:
- Document management;
- Sales planning;
- Management of clients, including potential clients;
Bitrix24 has everything you need for large businesses, which is the reason for the high user demand for this program. You can connect a free trial version to make sure that this solution is suitable for you.
This software is good for you if you want to rapidly increase sales and improve the profitability of marketing. You will get all the tools you need to increase your own income:
- Tracking, analytics and closing deals by the sales team’s
- Receive personalized support;
- Finding and engaging with potential customers.
The system provides only the most relevant customer data for employees from any department. With its help your company will be able to make optimal decisions on promotion of its own products. Vtiger has also implemented an intelligent sales system, thanks to which you will start selling successfully many times faster: it takes into account all the features of your customers and allows you to retain them by maintaining their loyalty. In addition, users note the convenience of the marketing automation module, through which the efficiency of attracting customers significantly increases.
If this system was originally conceived as a software for small and medium businesses, now it will be a great helper for companies of all sizes. The many years of improvements have clearly benefited HubSpot, and now its functionality includes:
- Forms for feedback and correspondence with customers;
- Database of deals, contacts and organizations;
- Track company website visitors by contact and view their actions (regardless of the platform on which your business website was created);
- Designer for forms and pop-ups on your portal;
- Ability to add chat for communicating with customers to your website.
This is not the full range of features that are open to entrepreneurs! The system can be used by owners of large retail, IT and FinTech companies. In addition, the developer’s clients are often the largest companies with a marketing and sales departments of more than 200 people. Thanks to its simple functionality, you can easily automate the activity of any company.
This product is truly unique, since it combines business process automation and CRM software. You will be able to achieve effective interaction with customers throughout the whole sales cycle: the solution will help to bring the communication with the buyer outside of the commercial department, and involve the transaction specialists from all parts of your company to get the best results. The system integrates with calendars, mail servers and IP telephony. The functionality also includes:
- Sales funnel;
- Lead management (existing and potential clients);
- Deal management and planning.