"Lean into the change rather than attempting to stop it is the finest advice I wish we had been given"
Deepak Mandy is a progressive Business Leader based in Australia with business interests spread across the world in various niches is a progressive and multi-talented individual. He has been responsible for laying the foundation of many successful businesses in different business environments with his innovative products, ideas, strategies and work style.
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Table of Contents
We are thrilled to have you join us today, welcome to ValiantCEO Magazine’s exclusive interview! Let’s start off with a little introduction. Tell our readers a bit about yourself and your company.
Deepak Mandy: I’m Deepak Mandy, and I’ve spent most of my working life as an entrepreneur. In 2010, I started Work4you. Work4you is more of an all-encompassing tech firm that offers, among other things, back-office support, virtual assistant, BPO & KPO, bookkeeping, web design & development, and digital marketing services.
Even though we’re more well-known for our web development and digital marketing services, we can be thought of as a “jack of all trades” IT firm. After all, we always take advantage of new opportunities. Additionally, I suppose my enthusiasm for cutting-edge technology is to blame.
2020 and 2021 threw a lot of curve balls into business on a global scale. Based on the experience gleaned in the past couple years, how can businesses thrive in 2022? What lessons have you learned?
Deepak Mandy: Many businesses have been affected by the epidemic, including IT, which most people automatically assume mostly operates in a digital environment. The pandemic’s most important lesson, in my opinion, is that opportunities never truly expire; rather, they simply emerge in new forms, frequently brought on, paradoxically, by the same issue that killed the earlier ones.
This is seen in the rising need for software that will aid in overcoming the pandemic’s limits. And that’s only one of countless examples. Another realization I’ve had is that, provided everyone’s efforts are coordinated, effective solutions to urgent problems may be achieved in a relatively short period. That may be mostly a result of our collective survival.
The pandemic seems to keep on disrupting the economy, what should businesses focus on in 2022? What advice would you share?
Deepak Mandy: There is uncertainty, and there are disturbances practically everywhere. These are the obvious facts that cannot be ignored. The public and private sectors should, in my opinion, continue to collaborate. Just take a look at what we were able to do with the invention and use of vaccines.
Second, we must continue to adapt to this rapidly changing environment, particularly in how we carry out and may best utilize our labor. Finally, we must always be on the lookout for changes, use our ingenuity, and, consequently, lessen and resolve the most pressing problems we are currently facing.
How has the pandemic changed your industry and how have you adapted?
Deepak Mandy: Since there is still a greater need for applications in the majority of important industries, fortunately, the positive still outweighs the negative. I want to think that my company has improved as a result of the pandemic, just as the industry as a whole has.
My motivation to keep exploring for answers and ways to make sure that our team’s productivity will remain high has only increased, if not treble. There hasn’t been much of a shift in the majority of my team’s remote work practices, but there has been a noticeable uptick in their motivation to meet these new challenges and be successful.
What advice do you wish you received when the pandemic started and what do you intend on improving in 2022?
Deepak Mandy: Lean into the change rather than attempting to stop it is the finest advice I wish we had been given. I believe that many leaders can relate to my initial worry at the beginning of the pandemic. Even when there is a lot of uncertainty, there is usually some good news.
Despite all the terrible losses, there was room for improvement and education. The pandemic put teams’ and leaders’ abilities to adapt and improvise to the test. Our goal for this year is to keep improving and putting to use all we discovered while operating a business through the epidemic. We’ll use this knowledge and these abilities to take Work4you to new heights.
Online business surged higher than ever, B2B, B2C, online shopping, virtual meetings, remote work, Zoom medical consultations, what are your expectations for 2022?
Deepak Mandy: More industries can now recognize the advantages of hybrid and remote work as a result of the recent transition to virtual meetings and remote work.
Our team’s production increased, and a lot of people said they had a better work-life balance, according to our experience. I support the hybrid work schedule and anticipate that many more enterprises will realize its advantages.
How many hours a day do you spend in front of a screen?
Deepak Mandy: 2 hours minimum. Both personal and professional endeavors are included in this sum. That is about average for a CEO in the technology sector.
The majority of executives use stories to persuade and communicate in the workplace. Can you share with our readers examples of how you implement that in your business to communicate effectively with your team?
Deepak Mandy: Our storytelling involves a 3-step process. First, we start with an introduction, proceed with a conflict, and end with a resolution. We use real characters to convey the message clearly and effectively.
Business is all about overcoming obstacles and creating opportunities for growth. What do you see as the real challenge right now?
Deepak Mandy: The fact that uncertainty is greater than ever. Executives are currently being tested, particularly in terms of how we can keep our companies afloat. Nevertheless, it’s a task that inspires the inventor and intrepid spirit in all of us.
In 2022, what are you most interested in learning about? Crypto, NFTs, online marketing, or any other skill sets? Please share your motivations.
Deepak Mandy: NFTs and crypto are my preferred options. I even recently opened an NFT marketplace in Australia with a local celebrity focus, so I suppose I’ve moved passed the interest stage in that market. I think it has a lot of potentials.
A record 4.4 million Americans left their jobs in September in 2021, accelerating a trend that has become known as the Great Resignation. 47% of people plan to leave their job during 2022. Most are leaving because of their boss or their company culture. 82% of people feel unheard, undervalued and misunderstood in the workplace. Do you think leaders see the data and think “that’s not me – I’m not that boss they don’t want to work for? What changes do you think need to happen?
Deepak Mandy: That naive perspective is present, in my opinion, in many leaders. If not, this pattern wouldn’t exist at all. Businesses must start treating human resources (HR) seriously. More significantly, executives must make an effort to engage with their staff.
I’m always willing to mentor, for instance. I think in assisting others in evolving into greater versions of themselves. The feeling of being stagnant and not growing is one of the key causes of employee ennui. That is something that leaders must recognize and do their best to address.
On a lighter note, if you had the ability to pick any business superpower, what would it be and how would you put it into practice?
Deepak Mandy: The best team members would be cloned if I could do so to make the entire group more effective.
What does “success” in 2022 mean to you? It could be on a personal or business level, please share your vision.
Deepak Mandy: A successful firm will have 100%, satisfied customers. In contrast, a perfect work-life balance would be required on a personal level. Since I believe that true success is rarely a short-term phenomenon, they are long-term objectives that will last through 2022.
Jerome Knyszewski, VIP Contributor to ValiantCEO and the host of this interview would like to thank Deepak Mandy for taking the time to do this interview and share his knowledge and experience with our readers.
If you would like to get in touch with Deepak Mandy or his company, you can do it through his – Linkedin Page
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