Ruchi Kulhari joined Unisys in April 2024 and serves as Senior Vice President and Chief Human Resources Officer (CHRO).
As the CHRO, Ruchi oversees human capital strategies for the company, including organizational design, associate training, recruitment, retention, leadership, career development, and inclusion initiatives for the company.
Prior to Unisys, Ruchi amassed nearly two decades of progressively senior-level human resources leadership experience, most recently serving as the chief people officer for Coforge. In addition to her time at Coforge, she has held global human resources roles with Infosys and EXL Services.
Ruchi holds a Master of Arts in psychology from Pune University and a Bachelor of Arts in psychology with honors from the Institute for Excellence in Higher Education, and a certificate in organizational change management, human resources development from Harvard Business School Executive Education.
Company: Unisys
We are thrilled to have you join us today, welcome to ValiantCEO Magazine’s exclusive interview! Let’s start off with a little introduction. Tell our readers a bit about yourself and your company.
Ruchi Kulhari: Starting off my career as a clinical psychologist, I moved into the corporate world after years of performing psychometric evaluations and behavioral assessments. This began a diverse and rewarding journey, in which I worked in various spheres of HR and business to manage M&A and sales effectiveness. I gained a deeper understanding of business operations, which I now use as Chief Human Resources Officer at Unisys.
As a global technology solutions company, Unisys is dedicated to helping people and organizations reach the next breakthrough. We do this by offering solutions that change how people experience technology and help organizations act upon new opportunities through digital workplace, cloud, applications, enterprise computing and business process solutions.
What specific areas of your business have been most impacted by AI, and how?
Ruchi Kulhari: AI has been impactful in nearly every aspect of Unisys’ business. From my view, however, it is especially beneficial to the people strategy – which is often the true strategy for business success.
Through delegating redundant tasks to AI, my team has more time to create employee and business plans that advance business growth. They can be more creative when developing strategies that lead to greater retention and engagement among top performers. Ultimately, when implemented right, AI can allow us to be more human and focus on challenging decisions that only people can solve.
How are you ensuring ethical considerations are taken into account in your use of AI?
Ruchi Kulhari: One of the greatest challenges facing the use of AI is how it will impact the workforce. At Unisys, we believe AI will largely create opportunities for employees, as seen with new jobs being created and faster advancements for workers. To realize this, Unisys is committed to offering continuous training for employees to ensure there are always new opportunities for our people.
What advice would you give to other CEOs looking to integrate AI into their business?
Ruchi Kulhari: As with any technology, AI is not a magic wand that will solve all business challenges. Business leaders must carefully consider how to implement AI, identify specific business challenges that AI can address and then train their people to best use the technology. The impact will not be felt overnight, but when done right, it will provide you a competitive advantage for years to come.
How do you see AI evolving in your industry over the next 5 years?
Ruchi Kulhari: AI advancements will only accelerate over the coming years, and businesses must take action now or risk being left behind. Agentic AI specifically will create new business opportunities, including AI assistants – bringing the theoretical to the real world. This will create new career paths for workers and new C-Suite level roles. It will also lead to new innovations and faster decision making than ever thought possible.
