When it comes to hiring employees, you have to make sure that all of your ducks are in a row. While staff members are an essential component of running a successful business, bringing them on board is a challenging task.
If you’re new at hiring employees, you may be running into a few difficulties. If that’s your current experience, this guide has the answers for you.
Are you curious to learn the process of hiring the best workers? If you are, continue reading below to better understand how to hire employees.
The Importance of Hiring Employees
If you’re a small business owner, chances are you ran your business by yourself or with a small group of people in the beginning. But as your company
continues to grow, you’re not going to be able to run things the way you once did. Understandably, hiring new employees means paying them a salary and operating your establishment with individuals who don’t understand the protocol. While that might be a bit of a downside, there’s also an upside to hiring more staff members.
Below are some of the advantages:
If you’ve gotten a boom in business, but you only have a small team of workers, they’re probably burned out. Also, if you personally put lots of work into your company, you’re likely burned out as well.
One of the worst things you can do as a company owner is overwork your staff members. That leads to errors, and it results in high turnover rates.
So, instead of putting a strenuous workload on your current workers, hire new ones. Everyone will feel much better when you do.
Again, when there’s lots of business coming in and not enough employees to handle it, things will start to go down quickly. Your customers will notice the long wait times, slow orders, etc. You don’t want that.
To avoid angry customers, it’s in your best interest to hire new workers. When you do, your customers and clients will be happier.
Sometimes, you’ll experience so much new business that it’ll require expansion. Maybe you’ll have to open a new store or expand to national and international markets. When this happens, you’ll have to bring on more staff members.
That’s the time when hiring new managers and supervisors comes into play. You’ll have to relinquish a little power and trust others to run various aspects of the business for you.
Unfortunately, you can’t be everywhere at all times. But the good news is, you can enjoy the perks of an expanding business, while entrusting the workload to other people.
When to Hire New Employees
One of the keys to understanding how to hire employees is to know when to do so. Of course, there are times when you may not need additional workers, and that’s okay.
But being able to recognize when help is needed is essential to keeping your business afloat. Below are some of the telltale signs of when to hire more workers:
During Peak Season
When is the busiest time of year for your company? Is it during the holidays? Is it in the summer?
Whenever you notice an influx of business, that’s when you should bring on more workers. You never want to put your company in the position to be bombarded and unable to meet demand.
So, a month or two before the busy season, start hiring employees. That way, they’ll be on board and well-trained before the chaos begins.
During Periods of Growth
We touched on this a bit in the previous section, but it’s worth reiterating. It’s nearly impossible to enlarge your business without bringing on new employees. Don’t try to expand with your current staff members only.
There’s nothing wrong with promoting your current employees to higher positions, but spreading them thin during expansion is a bad idea. Instead, hire new workers. That way, you can comfortably move into new territory and continue to grow.
When You Need Better Employees
This suggestion might sound harsh, but it’s a reality. If you’ve noticed that your current staff members aren’t up to par, then you may have to replace them. This is especially true if you’ve already offered training and tools to help them do their job efficiently.
But, before you start firing your staff members, make sure that your company has done everything possible to assistant them. Take a step back and verify that the current workflow is efficient. Sometimes the problem has nothing to do with the workers, but the protocols in place.
Next, offer additional training and constructive criticism when expectations aren’t met. Then, once you’ve done all you can to assist your employees, and things don’t improve, move forward with replacing them.
In situations like this, it’s likely the work ethic of your staff members that’s the issue. Therefore, you’ll have to bring on individuals who are excited about the position and who have the experience to do the job efficiently.
The Best Methods for Hiring New Staff Members
Once you’ve decided that it’s time to hire new workers, there are a few techniques that you can use. Here’s the scoop on how to hire employees the right way:
Understand What You Need
Before you become busy with posting ads about the open job position, know exactly what you want. Have a meeting and brainstorm about how the new employees can benefit the company.
What is it that you require help with? Do you need more workers doing the same job, or should you create an entirely new position? You want to get an understanding of how to properly position the new hires and ensure that their duties help your company reach its business goals.
Create a Detailed Job Description
Once you understand exactly what you’re looking for in a new employee, focus on the job description. You don’t want to put any information out there that’s inaccurate. When potential hires come across the job post, you want to make sure that they know exactly what they’re getting into.
Not only that, but it’s important that every person that submits the application understands what qualifications they have to meet. So, not only should you write a very detailed description of the duties, but also highlight the company’s expectations.
Include the age that you’re willing to hire, the minimum education required, as well as the past work experience required. And even though it might be uncomfortable to post the salary amount, do that as well. You want to be as honest as possible.
That way, you won’t waste time doing interviews with individuals who aren’t interested in the job. For example, if you expect to pay $15 an hour, and that wage is too low for a person, you don’t want to spend time interviewing them. Eventually, they’ll turn the job down due to the salary amount.
Advertise Through Multiple Avenues
When you’re looking to hire quickly, casting a wide net it’s the smartest thing to do. These days, there are multiple websites for posting jobs. You’ll have a better chance of finding the best candidates quickly if you post on Indeed, Yahoo Jobs, and other career sites.
Not only that, but you can utilize word of mouth and actual “now hiring” signs.
Let’s not forget about social media. If your company has social media accounts, you can post about the new position there too!
Use a Temp Agency
Perhaps one of the easiest ways to hire employees is to do so through a temporary agency. Temp agencies are a great way to bring on more workers quickly and easily.
Not only that, but it’s pretty much a hands-off process. The agency will take care of the bulk of the process for you.
In-House Onboarding vs. Temp Agency
You may have come to a crossroads, and now you can’t decide between hiring employees yourself and enlisting the help of a temp agency. Well, the option you choose depends on your needs and preferences. Here’s what you should consider:
If you choose to hire your employees by yourself, understand that you’ll have to take on that workload. That means posting the jobs, pulling the resumes, reviewing them, and conducting interviews. That’s a lot of work, and if you have a limited amount of supervisors, the entire process could become a headache.
On the other hand, you can save money by doing everything in-house. You won’t have to pay an agency, which is a huge advantage for small businesses. If you don’t have the extra income, then your company may want to consider taking the time to do the hiring process the traditional way.
But if you choose to hire employees in-house, use onboarding software to make things easier.
A Temp Agency
If you go the route of using a temp agency, it’ll save you so much time. All you’ll have to do is find an agency that you want to work with, tell them the positions you’re hiring for, and that’s it. They’ll find all the candidates for you and even conduct preliminary interviews.
The only thing your company may have to do is secondary interviews to ensure that the candidates are a good fit. However, that decision is up to you. You can completely trust the hiring agency to do the interviews and conduct the training once the workers are selected.
In most cases, you’ll have to pay a higher salary to the temp employees. The way it works is you’ll pay out more so that the agency can get a cut.
Let’s say you bring in 10 new hires. Well, instead of paying them the standard rate of $15 per hour, you’ll pay out $20 per hour. Then, the hiring agency will take a cut of the money. They in turn will pay the temporary employees a few dollars less than what they received from your company.
For instance, they’ll pay the new hires $14 per hour and keep the other $6 for themselves.
Although this method is costly, it’s a huge help. Plus, it’s an advantage to hire temporary employees. Going this route allows you to see which workers are a good fit for your company. It gives you a preliminary timeframe to see who has a good attitude and a strong work ethic.
If you like the employee, you can bring them on permanently and dismiss any workers that aren’t a good fit.
The Primary Qualities to Look for in New Hires
One of the crucial components of understanding how to hire employees is perfectly fitting the individual with the position. There are some jobs that are simple to understand. While it’s nice to have employees with experience, sometimes that’s not necessary.
For instance, if you run a call center or a store that requires friendly people, then your goal should be to look for friendly workers. If they are talkative and upbeat during the interview, chances are they’ll also be that way at work.
If the protocol for the position is simple and can be easily understood through training, focus more on the personality and not be individual’s years of experience. This is especially true for customer service jobs.
But of course, if your company is very technical or the position requires specific education and experience, then you should look for those qualities in a candidate.
Overall, your main goal is to hire someone with a good attitude and a strong work ethic.
Understanding How to Hire Employees
If you didn’t know how to hire employees, we hope this guide has rectified that. As you may know, as your business grows, so will your staff members. If you implement the tips detailed in this article, you should have an easier experience with bringing new workers on board.
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