I’m He Xi, CEO of BoostVision. I bring a solid background in computer networks (TCP/IP, HTTP), Linux (Ubuntu), and data structures and algorithms. My expertise lies in C and C++ development in Linux, specializing in high-performance network servers and P2P networks.
Company: Boost Vision
We are thrilled to have you join us today, welcome to ValiantCEO Magazine’s exclusive interview! Let’s start off with a little introduction. Tell our readers a bit about yourself and your company
He Xi: Thank you for having me! My name is He Xi, and I am the CEO of BoostVision. Our flagship product, BoostVision TV Remote & Mirroring App, is designed to simplify the way people interact with their devices. With robust expertise in computer networks, Linux systems, and high-performance development in C and C++, I have led our team to develop a high-quality app that enhances the user experience for controlling and mirroring devices. We’re proud to offer a solution that bridges convenience and technology, making everyday entertainment seamless for our users.
Can you share a time when your business faced a significant challenge? How did you navigate through it?
He Xi: One of the biggest challenges BoostVision faced was during the app’s initial rollout. We encountered unexpected compatibility issues across certain smart TV brands, which led to a surge in customer complaints. To navigate this, we assembled a task force of engineers to identify the root cause and issued a patch update within a week. Meanwhile, our support team worked overtime to ensure customers felt heard and guided through temporary fixes. Transparency and rapid response were key to regaining customer trust.
How has a failure or apparent failure set you up for later success?
He Xi: Early on, we underestimated the need for user testing across different device ecosystems. This resulted in a subpar user experience for some. While this seemed like a setback, it taught us to invest heavily in QA and beta testing before any release. Now, user feedback is embedded into our development process, ensuring higher quality and customer satisfaction.
How do you build a resilient team? What qualities do you look for in your team members?
He Xi: Resilience starts with having the right people. I look for team members who demonstrate adaptability, curiosity, and strong problem-solving skills. We cultivate resilience through open communication, cross-functional collaboration, and ongoing training to empower everyone to handle challenges with confidence.
How do you maintain your personal resilience during tough times?
He Xi: I focus on maintaining perspective by breaking down challenges into actionable steps. Regular physical activity, such as jogging, helps me clear my mind. I also stay grounded by reflecting on past challenges we overcame and drawing strength from those experiences.
What strategies do you use to manage stress and maintain focus during a crisis?
He Xi: I prioritize tasks based on urgency and delegate effectively. Staying organized and leaning on tools like project management platforms allows me to focus on critical decisions. Meditation and setting aside time to disconnect also help me manage stress.
How do you communicate with your team during a crisis?
He Xi: Transparency is critical. I ensure regular updates and keep communication channels open for feedback and concerns. Whether through team meetings or one-on-one check-ins, I aim to keep everyone informed and focused on solutions.
What advice would you give to other CEOs on building resilience in their organizations?
He Xi: Resilience is rooted in preparation and adaptability. Foster a culture of innovation and continuous learning. Build strong processes for risk assessment and encourage open dialogue so challenges are addressed proactively.
How do you prepare your business for potential future crises?
He Xi: We conduct regular risk assessments and create contingency plans. Diversifying resources and maintaining strong relationships with our partners ensures flexibility. Continuous user feedback helps us anticipate and adapt to changing demands.
What’s the most important lesson you’ve learned about leadership in times of crisis?
He Xi: The most important lesson is to lead with clarity and empathy. People look to leaders for direction and reassurance, so staying calm and showing confidence inspires your team to push through challenges together. Collaboration and trust are the foundation of navigating any crisis.
