Botbar has invented a new robot that will change the coffee industry forever.
The robot is called ADAM, and it can make coffee just as well as a barista. This doesn’t mean it can press a pod like a Tassimo machine. Instead, it can take on a traditional barista role, using the industrial machines found in all coffee shops.
It can grind the coffee, and froth the milk for a perfect latte every time.
With this technology available to anyone with the finances, this means barista might soon be a job of the past.
Comparing AI And Robotics And Traditional Barista
To truly understand if ADAM is better than a traditional barista, we need to compare the consistency, quality, efficiency, cost-effectiveness, and community appeal of both competitors.
Quality And Consistency
Machines will create a level of precision that’s perfect every time. Even baristas with decades of experience will struggle to keep up with the continuous high quality these robots can perform.
ADAM, specifically, can select the appropriate bean type, grind it down to the size which matches the coffee, and even create latte art! It will do this perfectly.
Machines will not become stressed when a high volume of orders arrive. They will act in the same quick and accurate fashion, no matter the queue size. This means waiting times will be reduced, and customer experiences will be improved.
This is extremely important during busy hours. ADAM will not become stressed as the line builds, and they will continue to produce high-quality coffee quickly.
The upfront cost of ADAM is high. High enough to challenge the price of your traditional barista coffee machine. However, this long-term investment will save you money in the long run. You will swap this investment for the price of labor costs and waste reduction.
These robots do not need toilet breaks, vacation breaks, or sick days. They also don’t need a morale boost or to be paid.
This means their initial costs will quickly turn into profits after a year or two.
At first, these robots will be seen as a spectacle, and technology fans will come to your shop simply to see the robot in action. However, ADAM isn’t a conversationalist and customers will not come to your shop to support their friend or enjoy the barista’s company.
Instead, the coffee shop will feel corporate. Of course, your store will need a manager to maintain the robots and ensure the customers are happy, but the large human interaction associated with coffee shops will be gone.
Quality And Consistency
Humans are not consistent, and making coffee is considered a repetitive task. As we do the same thing again and again, we will make mistakes that can cost the company money.
However, humans will arguably make better-quality coffee. They can listen to a customer’s request and understand the nuances not explicitly stated. For example, if a well-known customer asks for a cappuccino and complains about the froth, it might be because they are confusing a cappuccino with a latte.
A human bariatric will recognize the repeat customer and would know what they prefer. This will create a better quality of service.
Because humans need toilet breaks, and their minds wander, you need multiple staff to complete any job. This can prevent a lack of workers behind the counter and can ensure orders are being taken while coffee is being made.
Efficiency is possible, but it is costly.
Humans do not have an upfront cost, which is the only cost-efficient element of a traditional barista. You can hire people for the season and let them go when the customer level dips.
If you live in a seasonal location, buying a robot might not be cost-effective per year.
People make a community. People make a coffee shop into something more than a quick stop. If you want your coffee shop to become a hub where people stay and make friends, then you want people to be at the heart of your workforce.
Are Robots Replacing Baristas?
ADAM entering coffee shops might be scary for some, however, Jen Williams, CEO of Thirst Perk explains that there is nothing to be afraid of.
She states “Robots can provide a level of consistency and precision in coffee brewing that surpasses even skilled baristas. This doesn’t imply that robots will replace human baristas, but rather redefine their roles, allowing them to focus more on enhancing customer service and less on repetitive tasks.”
Knowing this, we can ask our former barista staff to become community members and promote your coffee shops and the activities that the locals want to share.
As Botbar prepares to open its doors, it’s clear that the coffee industry is on the precipice of a transformative era. The question isn’t whether robots can brew coffee as well as a trained barista, but rather how this technological shift will redefine our café experiences and the coffee industry as a whole.